• We ship USPS.
• We offer $10 USD flat-rate shipping, free shipping for orders $150+ USD, and a market-rate express shipping option.
• Market-rate express shipping option does not qualify for free shipping.
• We do our best to ship all orders quickly. Orders ship out in an estimated 3 to 7 business days, excluding major holidays.
• Any order made after 3 pm EST counts as the next business day.
• Shipping time in transit estimated 2 to 5 business days.
• Once your order ships out, we will send a shipping confirmation email that will include the tracking number for the shipment.
• To find the most current shipment delivery time, use the tracking number in your confirmation email to locate your shipment and see its estimated arrival time.
• Processing and shipping times are estimates and can change due to unforeseen circumstances.
• During holiday season, promotions or times of high demand, orders may take up 7 to 10 days to process.
• We cannot be held responsible for delays in transit.
• We are unable change the shipping address after the order has been processed and cannot be held responsible for redelivery fees due to an incorrect address.
• We ship to PO boxes and APO/FPO addresses.
• We ship within the US only.

If you have any question about our shipping policy, please contact us.

We offer free shipping on all orders for which the items sold total over $150 USD.

Yes. Orders including discounted items will qualify for free shipping as long as the total for all items sold after all discounts have been applied is at least $150 USD.

Yes, we ship inside the United States only. Currently, we do
not ship internationally.

Yes, we ship to PO boxes as well as APO/FPO addresses.

If you have received the wrong item, a defective item, or an item that was damaged in transit, we'll make it right. Please immediately contact us at info@styleonj.com, and be sure to attached a photo of the item along with your order number. Once we have confirmed the wrong, damaged, or defective item, we will email you a prepaid shipping label so you can return the item to us. Then, we can ship you a replacement item within 3 to 8 business days.

Shipments that are considered “damaged in transit” are those that arrive with items that are missing, stained, wet, or torn due to the shipping mailer being damaged or opened in transit.

All returned items must be postmarked within 14 days from carrier delivery date of your order. Please ship to the address below.

Style On J
Attn: Returns
746 9th Ave STO
NY, NY 10019

In your return shipment, you will need to include either the original order packing slip or a printout of your order confirmation email as proof of purchase, with a note that lets us know if you would like a refund or an exchange.

To be sure there is no issue with delivery, please contact us with your return shipment tracking number. We advise using a trackable shipping service as we cannot guarantee that we will receive your returned item.

All returned merchandise must be in its original condition—unused, unworn, unwashed, with original labels attached and in any original packaging. Items not returned in original condition will not be eligible for a refund or exchange and will be returned to the customer at their own expense. There are no returns on underwear, jocks, thongs, swimwear, sale items, or gift cards.

We will notify you once we have received and inspected your return and let you know if the refund or exchange was approved or not. Please allow 3 to 5 business days for us to process returns.

If you have any questions about returns, please contact us.

Once a returned item is approved for exchange, we will email you a gift card for the returned item's purchase amount plus tax you paid within 2 to 3 business days. You can use this gift card to purchase a different size, or apply it toward a different item. Please note we are not responsible for any price variance due to product price increases or changing sales tax rates. Shipping fees are non-refundable and will not be included in the gift card amount.

There is no restocking fee for the first exchange of a purchase. For any subsequent exchanges for that purchase, a $5 restocking fee will be deducted from the gift card amount you receive. Once the exchange credit amount for a purchase falls below $10, that purchase no longer qualifies for exchange.

If you have any questions about exchanges, please contact us.

Refunds will be issued within 2 to 3 business days of your return being approved. It can take up to 10 business days for the funds to show up in your account. Shipping costs are non-refundable.

A refund can only be applied to the original payment method. If a customer no longer has access to that payment method, then they need to contact the bank or agency for the original payment method to claim the funds after the refund is sent.

If you have any questions about a refund, please contact us.

Once your order is received, you will receive an order confirmation email.

If you do not receive and order confirmation email, please wait 48 hours, then contact us. During times of high volume, it can take us a little longer to process orders. Please note that if the card you paid with got charged, then your order was processed even if you haven’t received your confirmation email yet.

Once your order ships, we will send a shipping confirmation email that will include the USPS tracking number for the shipment. To find the most current shipment delivery time, use the USPS tracking number in your confirmation email to locate your shipment and see its estimated arrival time.

An order cannot be changed, canceled, or have any of the payment, billing, or shipping address information updated after it has been placed. If you would like to change or cancel your order, you will need to do a return. Please note that you will need your order number found in your confirmation email to initiate your return. You should find it in the inbox of the email you used when you placed the order.
We cannot be held responsible for redelivery fees due to an incorrect address.

Fear not, this is not an unusual thing. Carriers often mark shipments delivered prematurely and then attempt a redelivery in a few days. Typically, the packages show up within 5-or-so days. Or the carrier may have mistakenly delivered it the neighbor’s house so you should be sure to check with them.

Sometimes, orders are unexpectedly canceled when, for one reason
or another, they are tagged as fraudulent. If this happens, contact your credit card, and then try ordering again.

Yes. Periodically, we provide discount codes to use for speical online offers. Be sure to sign up for our VIP emails at the bottom of our homepage to be notified about them.

Only one discount code can be applied to a single order.

Currently, order discounts can't be combined with automatic product discounts.

If you have products with active automatic discounts in your shopping bag, and you also use a discount code, then the best discount is automatically applied to your cart.

Yes. You can use a discount code on an order and also qualify for free shipping if the total for all items sold after the discount code has been applied is at least $150 USD.

Discount codes can be used only once. If items purchased with a discount code are returned or canceled, only the discounted price can be returned, and the code cannot be applied to a new order.

Discount codes can only be applied at the time of purchase.

Discount codes cannot be applied to sale items.

Generally, discount codes are good for the duration of a promotion, sale, or event.

We accept Visa, Mastercard, American Express, Discover, Shop Pay, PayPal, Meta Pay, Amazon Pay and Apple Pay.

Look for the Description and How To Measure Your Size sections featured on each product page. Here you will find both essential sizing measurements specific to the item on that page as well as simplified instructions on how to measure yourself to ensure the best fit. There’s even an easy how-to graphic to help make measuring yourself easier. To make extra sure the fit is right for you, we have included additional valuable sizing details like ankle width, bicep, and torso length measurements.

We are always getting in new styles. Jason has a keen eye for fashion and never stops looking for new and exciting designers and pieces.

Yes. Next time you’re in New York City, come visit our store in Hell’s Kitchen at 746 9th Avenue. Meet Jason and the team and get your style on in person.

We’re open Monday to Saturday, 11am to 8pm and Sunday 12pm to 7pm.

Yes. You can return items that you bought online at our retail store. Be sure to have your order number handy when you come in to make the return.

There are two ways. You can sign-up for a Style On J account during the check-out process (you will only have to do that once). Or, you can go to our homepage and click the login icon to navigate to the Sign Up section. Please be aware that you are not automatically signed up for an account just by placing an order. You must manually create your account.

To reset your Style On J account password, navigate to the Sign In section , enter the email you used when you signed up for your account, and then click “Forgot your password?”

Please note that you if you have not yet manually created a Style On J account, this will no work. To create a Style On J account, go to our homepage, click the login icon, and navigate to the Sign Up section.

If you can’t login to your Style On J account, navigate to the Sign In section , enter the email you used when you signed up for your account, and then click “Forgot your password?”

Please note that you if you have not yet manually created a Style On J account, this will no work. To create a Style On J account, go to our homepage, click the login icon, and navigate to the Sign Up section.

You can unsubscribe from out VIP mailing list by clicking “unsubscribe” at the bottom of the any of our VIP emails.

Yes. Our website is designed to be accessible for people with disabilities. If you would like to adjust the content on our site so that it is easier for someone with disabilities to access, locate the round accessibility icon in the lower, right-hand corner of any page and self-select the best suited accessibility adjustments. If you see any content or functionality on our site that you feel should be more accessible to people with disabilities, please contact us and let us know your thoughts. We are committed to making our website user-friendly for everyone.